ALLROUND-SERVICEElectrolyte Bikes are custom-built to your specifications and simply delivered to your door. Getup and go - or more like unpack and go. No unnecessary assembly needed by you. Its as simple as twist the handlebar into location and fasten the Pedals - with the included niversal toolkit.
DO YOU NEED HELP?
Direkt communication is key to fast serivce turn around Contact us and we take care of the rest! No matter if we send a mobile service technician straight to your door, organise the transport for your bike or give the the ever so important tipp to get your bike going on - We are here to help.
Quick help as Downloads
Cant find your User Manual? You can download it right here
Our Prices for Service:
SERVICE-HOTLINE: 08093/9058280+49 (0) 8093 905-8280 Monday – Friday: 10am – 6pm and Saturday: 10am – 4pm (March – November)_
Need to reach us outside of our business hours? Write us a message
You can also come to us and bring your bike with you Anything that is a quick fix we do straight away. If it takes longer then expected we will gladly offer you some options to stay mobile.
These are our Businesshours:
Monday – Friday: 10am – 6pm
Saturday: 10am – 4pm (March – November)
Raphaelweg 1, D-85625 Baiern
Hier findest Du uns
Phone: +49.(0) 9 81.23 44
Phone: +49.(0) 81 51.5 56 82 64
+49.(0) 30.89 39 82 01
+49.(0)2 01.85 89 67 13
60594 Frankfurt am Main
+49.(0) 69.34 87 26 71
+49.(0) 40.22 86 39 58
+49.(0)2 21.98 65 23 07
+49.(0) 89.33 98 53 38
88239 Wangen i.A.
Phone: +49.(0) 75 22.2 10 07
Phone: +49.(0) 80 92.86 16 66
Phone: +49.(0) 80 71.1 04 94 10
Phone: +49.(0) 89.45 14 56 10
OUR SERVICE PRICING
Bike pickup from door to door
We developed custom transport boxes for our bikes so you don't have to worry about shipping it. If you want us to take care of your e-bike, we can organise the shipping. Here is our pricing:
|Bike pickup in the Munich area (one way)||25 €|
|Carrier within Germany (one way)||45 €|
|Transportbox (if you didn't keep yours)65 €||65 €|
Emphasising CUSTOMER SERVICE
We know our bikes the best. If you need help, we'll try to offer the quickest and least complicated solution. Our prices are fair and transparent. Your dream bike deserves the service from the people who built it. Here is our pricing:
|Initial Inspection (within the first year after purchase and without consumables)||free of charge|
|Service (Standard service, inspection and checks)||142,80 €|
|Gear adjustments (no parts)||14,50 €|
|Brake adjustments (no parts)||14,50 €|
|Tyre installation (no parts)||35,70 €|
|Battery test (incl. measurement log)||53,55 €|
|Gates-belt change (no parts)||71,40€|
|Mudguard retrofit (no parts)||71,40€|
|Lights retrofit (no parts)||142,80 €|
|Grips change (no parts)||11,90 €|
|Brake pads change (incl. parts)||24,90 €|
|Upgrade EVO2.1 to EVO2.2 (incl. parts)||350,00 €|
Days are getting Shorter and the temperatures are dropping to around 0 Degrees Celsius Please take your batteries out of your bikes if it lives outside over night. It is absolutely no problem to ride you bike in the Winter (albeit with lower range) but your battery has to come from a warm environment.
It is imperitive that you ride only with a locked battery lock, otherwise you can damage the battery connectors. Please only remove your batteries after you have turned off both the Drivesystem AND the headlights.